PupJoy’s New Build Your Own Deliveries

Filed in Dog Subscription Boxes by on May 31, 2020

Dog on couch next to PupJoy opened box with treatsPupJoy is known as the most customizable dog subscription box on the market.

So it comes as no surprise that they have introduced their BYOD model (Build Your Own Deliveries).

If you’re looking to have total control over your subscription box, including contents and delivery, then keep reading.

I’ll review what they offer and the steps to sign up.

Just so you know, I may collect a small commission from the links below, but I only recommend products I find trustworthy.

What Is PupJoy’s BYOD?

BYOD or Build Your Own Deliveries lets you choose everything about your dog subscription box.

Don’t need as many toys? You can reduce or remove them.

Don’t want a box every month? You can change the frequency, and even choose a one-time box.

PupJoy Coupon: Save $10 on a purchase of $50 or more (*Use coupon code 10bones at checkout)

What Are The Steps To Sign Up?

1. Choose Your Product Categories

On the first screen, you choose your product categories by picking and choosing chews, toys, and/or treats.

Note: it says that accessories, apparel, and grooming are coming soon.

List of categories on PupJoy's BYOD service

2. Tell them about Your Pup

Next, you provide information about your dog to receive personalized recommendations from PupJoy.

You will give their name, gender, breed, birthday, and size.

PupJoy form to give dog description

3. Give Your Product Preferences

You then give even more detailed information within each product category.

You will select the types of toys, treats, and chews that your dog specifically likes.

For example, for toys, you will choose tug, interactive, fetch and/or balls, plus preferred material type such as rubber, rope, nylon, or plush.

PupJoy form to provide further details on your dog's preferences

4. Choose Your  Delivery Schedule

You can select one time, every 2 weeks, every 4 weeks, every 6 weeks, every 2 months, every 3 months, or every 6 months.

PupJoy delivery schedule and options

5. Pick Your Items

PupJoy will automatically recommend products based on your preferences, but you can choose any products you want.

Note: there weren’t many options for chews, but  there were tons of toys to choose from.

The price does change according to what you choose.

If you purchase extra items, they give you an additional 2% off your whole order for each item added, up to 20%.

Choices of items for PupJoy

What Is The Cost for PupJoy’s BYOD Service?

The price does vary depending on your items and frequency of delivery.

As of right now, they are offering a coupon for $10 off a purchase of $50 or more (enter the coupon code 10bones at checkout).

When I filled out their sign-up forms, my total cost for a 3-item box every 4 weeks was $27.70, which included a $1.77 autoship discount.

When I switched to a one-time box, the $1.77 autoship discount was removed.

The contents inside my particular PupJoy box included:

  • PupJoy & Shameless Pets, I Yam What I Yam Treats ($7.49)
  • PupJoy WhitePaw Toy ($9.99), and
  • 2 Pack – Extra Thick 12″ Bully Sticks ($11.99).

If you join their VIP program for $30/year, you save more on each item.

Pros and Cons

Some of the pros to PupJoy’s BYOD service include:

  • You can choose exactly what you want in your box on your own chosen delivery schedule.
  • You receive high quality toys and treats due to PupJoy’s high standards.
  • You save time from having to shop for the items individually.
  • You can cancel anytime.
  • They deliver your first box quickly.

Some of the cons include:

  • The price per box does seem slightly higher compared to some other boxes.
  • There doesn’t appear to be a longer term subscription to get additional savings, but I will research further.

Other Frequently Asked Questions

What payment methods do they accept?

You can pay via Paypal or major credit card.

How long until I receive my box?

PupJoy ships your first box within 1 business day of ordering. Then, future boxes are shipped around the same time as your anniversary date.

Do they have toys for heavy chewers?

They do have an option for Power Chewers when you choose your product preferences. It doesn’t appear to cost any more to select this option.

What is their cancellation policy?

According to their website, you can change or cancel anytime with no fees.

Does they offer any other Canine gift boxes?

On their website, PupJoy does sell some one-time boxes. Right now, the only boxes I see available are the Variety Box and Power Chewers Box.

These boxes appear higher priced, but contain more items. There are also some pre-made monthly boxes on Amazon.


PupJoy is a Chicago-based company with over 200 employees that offers subscription boxes and other individual products.

It was founded by two pet owners named Bill Wilkins and Dustin McAdams who were frustrated with the lack of options at large retail stores and online delivery services.

They created PupJoy and focused on safe and high quality toys and treats that were catered to the specific needs of individual dogs.

In addition to PupJoy’s build your own delivery model, they also have a full shop selling toys, treats (including with CBD), food toppers, bully sticks, beds, pet supplies, single boxes, and reflective gear.

They also offer a VIP program for $30/year where you get free shipping and exclusive pricing.

As of right now, you can get a 50% discount on their VIP program if you buy a special quarantine box.

Additionally, they have their Helping Paws Program to help shelter animals find homes, and they support over 4,000 rescue organizations.

They also offer a 100% satisfaction guarantee with no fine print or exclusions.


Save $10 on a purchase of $50 or more (enter the coupon code 10bones at checkout).


If customization is important to you with a dog subscription box, then PupJoy offers a good product with their new BYOD service.

You will get high quality products delivered right to your door.

It does seem slightly higher than some of the other best dog boxes on the market.

However, PupJoy does offer coupons from time to time, which I will provide on my site.

Let me know if you have any questions or comments below.

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